Our Difference2019-12-05T09:23:13+00:00

Our difference is your advantage

As the Customer, you have many available logistics providers to choose from and we strongly believe that we are the better choice.  TradeLink is committed to providing you a quality service, expert advice and access to preferential transport rates across our international routes.  TradeLink  brings more than 25 years of international forwarding and logistics experience.  Our service difference is your advantage.

We continually seek to improve our service to ensure we exceed all your expectations through:

Personal Service –providing our clients with a ‘boutique service experience’, whether managing a single shipment or complex supply chain, has long been the hallmark of our success. We take time to understand your business not just your logistics challenges.  Service features include:

  • Control tower solutions and single point of contact
  • 24/7 customer support
  • Dedicated account management

Professional Service – combining our broad expertise, global network and on the ground specialists to unlock value in your supply chain, deliver cost efficient and flexible logistics solutions, while ensuring you have complete control along your supply chain.  Service features include:

  • Service reach in more than 67 countries on 5 continents
  • Network of local specialists close to your supplier and end-customer sites
  • Tailored solutions and comprehensive service portfolio
  • Added-value logistics and market leading capabilities

Performance Standards – our highly skilled teams start by understanding our clients’ unique requirements and delivering bespoke end-to-end logistics solutions that add value and ensure business continuity.  Service features include:

  • Delivery lead times met and KPI management
  • High-customer retention rates and long-lasting relationships
  • Continuous investment in our people’s training and personal growth in achieving high performance levels
  • Industry-specific expertise and first choice logistics partner of many leading global brands

We collaborate with our client’s making it easier for them to transact business across complex supply chains with total confidence.  Discover how we can assist you here

Our difference is your advantage